Intelligent film cutting machine

1. Enter the corresponding mobile phone model in the search box, such as “Huawei mate20”, if there is no search result – try to enter “mate20” or “mate”, the list will automatically recommend the relevant model.
2. If there are no search results, click System Settings -> Report Model, enter the model to be reported and follow the guide to take pictures and upload.

1. If the film is relatively curved, bend the film slightly in the opposite direction to make it as flat as possible.
2. There are dirt and debris on the cutting surface of the machine, which affect the rotation of the press wheel
3. There is a foreign body in the knife needle cover, which affects cutting.
4. There is debris in the gap of the positioning block, which affects the placement of the film in the correct position.

Inform customers of the significant differences between the top and the bottom. It is easier for customers to distinguish between the text face up or the text face down.

1. Increase the knife pressure. Specific steps: system settings -> equipment parameters, use the cutting speed and knife pressure control interface to select the corresponding material, click the + sign to increase the knife pressure, slight cutting continuously can increase 1-3 knife pressure, if the cutting continues, you can continue to increase the knife pressure by 1-3.
2. Check the scale of the knife and needle – whether the arrow points to the position of 2-3, if not – rotate the arrow to the position of 2-3.
3. Check the wear of the knife needle and replace the knife needle if needed.
4. Always cut in one position, check whether the tape is damaged, and replace the cutting tape (consumables).

Unplug the power and restart the device.

Contact customer service, submit the device code, and technical colleagues will assist in mandatory device update.

1. Check whether the protective film is placed in the correct position when cutting the film.
2. When viewing the film, the protective film is crooked.
3. In the upper right corner of the cutting page, there is a warning symbol for scanning the code to report. Clicking it will pop up a QR code. Scan the code through the code scanning tool, WeChat or camera, and a report widget will pop up. Take a photo according to the prompt and report. Receive the task, carry out the size correction.
After correction, the system will push notifications to the screen, and a small red dot will be displayed on the small envelope in the upper left corner of the system homepage. Click on the envelope to view the push notification.

Gently stick a thinner protective film with one corner of the label and pull it back.

This problem mainly occurs with HD films and new phones.
Solution: use alcohol wipes to wipe the screen several times, and thoroughly wipe off the oil and residue.